Privacy Policy | Data Protection Practices

Introduction

Karven ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our AI consulting services. We comply with the General Data Protection Regulation (GDPR) and applicable European data protection laws.

Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, company name, and job title when you contact us or request our services.
Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns.
Technical Data: IP address, browser type and version, operating system, and device information collected automatically.
Business Information: Project details, business requirements, and other information you provide during consulting engagements.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide our consulting services
Improve our website and services based on usage patterns
Send you relevant updates about our services (with your consent)
Comply with legal obligations and regulatory requirements
Protect our rights and prevent misuse of our services

Legal Basis for Processing

We process your personal data based on: contractual necessity (to deliver our services), legitimate interest (to improve our business operations), consent (for marketing communications), and legal obligation (to comply with applicable laws). You may withdraw consent at any time without affecting the lawfulness of prior processing.

Data Sharing

We do not sell your personal data. We may share information with trusted service providers who assist in our operations (such as hosting and analytics), but only under strict data processing agreements. We may also disclose information when required by law or to protect our legal rights.

Data Retention

We retain personal data only as long as necessary for the purposes described in this policy. Contact inquiries are retained for up to 2 years from last interaction. Client engagement data is retained for 7 years as required by legal and accounting obligations. Website analytics data is retained for 26 months.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

Right to access your personal data and receive a copy
Right to rectify inaccurate or incomplete data
Right to erasure ("right to be forgotten") in certain circumstances
Right to restrict processing of your data
Right to data portability in a structured, machine-readable format
Right to withdraw consent at any time

To exercise any of these rights, please contact us at privacy@karven.ai. We will respond within 30 days.

Cookies

Our website uses essential cookies to ensure proper functionality. We use minimal analytics cookies to understand how visitors use our site. We do not use advertising or tracking cookies. You can control cookie settings through your browser preferences.

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit and at rest, access controls, regular security assessments, and employee training on data protection practices.

Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Email: privacy@karven.ai
Address: Monaco

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.